Communication Skills Training

In today's competitive business environment we all need to make the most of our own personality and communication skills to get more of what we want. Our suite of experiential Communication Skills training programmes will help you be more effective, more influential and achieve more of your goals.

Effective communication skills training has to be practical. If you want to learn to juggle it's not good enough to learn how juggling is done in theory. It's not good enough to just watch other people juggle. If you want to learn to juggle yourself you have to pick up those juggling balls and have a go! Of course it's best if you do this in a place where dropping a juggling ball isn't a disaster.

The same is true for Communication skills training. You need to  learn techniques, see them in action and then practice them yourself. That's why all Dramtic Solutions' communication skills training courses contain all three of these elements. And when it comes to skills practice, there's no better way than trying out your skills with a professional Business Actor who will react to your communication realistically, and will also be able to give you evidence based feedback.

Book a Communication skills training programme from Dramatic Solutions today and experience the difference.

Difficult Conversations

Too many important conversations never happen because they seem to be too difficult to have. Disagreements go unresolved, problems are not tackled and the performance and morale are affected. This programme looks at the essential skills for having those conversations and getting a positive outcome.

 
• What makes a conversation difficult?
• The difference between open and closed conversations
• The role of emotions in difficult conversations
• Key skills for taking the heat out of difficult conversations
• Techniques for focussing on positive outcomes

Personal Impact and Influencing

Personal Impact and Influencing skills are all about dealing with other people, whether that's customers, colleagues or friends. Learn to do the things that effect other people positively; that make them comfortable in your company, that make them feel that you are interesting and interested in them, that make them want to do what you would like them to do, and even to simply like you better!

  • Discover how to appear confident even when you're not! 
  • Find out how to start conversations with strangers
  • Learn skills for networking
  • Discover how to be more socially interesting
  • Develop your personal brand
  • Discover techniques to make you more persuasive

 

Assertiveness

Do you want to stand up for yourself more, but don't want to upset anyone? Do you sometimes lose your temper when you know it's not going to help? If the answer to either of those questions is "yes" then you could benefit from learning to be more assertive.

  • Understand why you react the way you do
  • Identify the effect you have on others naturally
  • Discover the essential difference between assertiveness and aggression
  • Learn assertiveness techniques that you can use whenever you want
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“The best day course I have ever been on”

Derby Homes

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“Brilliant! Just what I needed”

Southwark Council

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“Truly interactive and completely engaging. ”

Coventry University

Dramatic Solutions - Drama based learning examples

“...found the secret of how to really engage people”

Accord

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“Their approach is professional and creative...”

St Dunstan's

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“...end result was we had sign-up to our project...”

NHS

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“..able to exorcise my demons in a safe environment”

Kent County Council

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“Unique delivery methods and professional approach”

Accord

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“Excellent at making people feel very comfortable ”

Birmingham Children's Hospital

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“Their approach combined professionalism and humour”

HBOS plc

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